Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Bethany Kassebaum

Cosmos Corporation
Associate Brand Manager
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Areas of Expertise
Customer First Culture
My name is Bethany Kassebaum and I am an Associate Brand Manager for Cosmos Corporation.  I have a little over 2 years of experience in the marketing department, with previous project management experience.  We are a B2B company that has several brands in the pet industry.  

Our company is focused on providing better experiences for pet parents and their pets, while giving back around the world.  It's very important in my role to make sure consumers are thought of not only as the buyer, but also for their pets as the end users.

Prior to Cosmos, I have had experience in retail management and administrative roles.  All of my experiences have given me different perspectives on the customer experience and how to contribute to them.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

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  • CX Difference
  • Register
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  • Faculty
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  • Download Brochure
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