Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Annie Geile

Label Insight
Vice President, Customer Success
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Areas of Expertise
Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Customer First Culture
Annie Geile serves as Label Insight’s Vice President of Customer Success. Annie has been a part of the Label Insight team since 2013 as one of the early editions to their executive team.  Annie was originally brought to the team to lead the Data efforts building on her experience in managing large databases and SAP implementations.  Prior to Label Insight, she spent 18 years at Millipore Sigma (formerly Sigma-Aldrich), one of the world’s largest life sciences companies.  She began her career there as a chemist and eventually moved over to the business side of the company and work in positions in Purchasing and Supply Chain Management. 

Annie organically moved into a customer management role at Label Insight after spending a significant amount of time working directly with customers as their platforms and products evolved. She now leads the Customer Success team which includes traditional customer success and support, product onboarding, and partner management.

Annie earned a Bachelor of Science degree in Chemistry from Bradley University and her MBA from Fontbonne University.

Annie is active in her community and sits on the Friends of St. Louis Children’s Hospital (SLCH) board as the Vice-Chair of Finance.  She has been involved in SLCH for many years where she has chaired several of their largest fundraising events and also started a Young Friends arm of the board.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

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