Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Ann Graff

Center for Human Services
Executive Director & Chief Executive Officer
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Areas of Expertise
Navigating Politics Of Change
Ann has been employed by The Center for Human Services (CHS) for 32 years. She began her career as a CHS Direct Support Professional in the Community Living program and was promoted to Director of Community Living; then became Director of Human Resources and Director of County Development. After a six year leave to gain CEO experience with another non-profit company, Ann returned to the Center in the Executive Director/CEO position twelve years ago. Ann is committed to the community and to the development of the Center at the State and National level.

Ann is past-president of the Missouri Association of County Developmental Disabilities Services (MACDDS) and is Co-Chair of the MACDDS legislative committee and the MACDDS TCM Contract Committee. Ann works to improve the quality, quantity and scope of services for people with intellectual and developmental disabilities. Ann holds a BSE in Special Education and an MA in Management and Human Resource Development.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs