Advisory Board Member Profile
Amy Thunderburk
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Change Healthcare Inc.
Regional VP, Strategic Solutions |
Areas of Expertise
Your Customers, Their Journey, Customer-Focused Innovation, Customer Relationship Building
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Amy Thunderburk is the Regional Vice President of Communication and Payment Services for the single largest financial and administrative network in the U.S. healthcare system, reaching 2,200 commercial and US government payer connections, 5,500 hospitals, 900K physicians, 118K dentist, 600 laboratories with 14B in healthcare transactions and 3,300+ imaging solutions used in facilities in the US and abroad.
Currently, the member journey has been Amy’s focus over the past few years; with the launch four new products to enhance the patient experience (ID Cards, Welcome Kits, Card In Carrier and Appointment Reminders) and helping clients identify cost savings initiatives and enhancing workflows. She is also an operational visionary leader with concept to execute, drive & turnaround divisions. Prior responsibilities include managing production operations at Change Healthcare where 1.5 billion printed sheets mailed each year using 19 digital printing presses and 31 inserters. Knowledgeable about CMS, Med C/D, FISMA rules and regulations for security compliance.
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