Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Amy Fisher Bruey

World Learning
Project Director & Manager, University Relations
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Areas of Expertise
Customer Experience Strategy for Success, Your Customers,  Their Journey, Customer-Focused Innovation
Amy Fisher Bruey is the University Relations Manager and Project Director for Capacity Building for U.S. Study Abroad (CBPSA) within World Learning’s Academic Exchange Team. In her role with CBPSA, she manages the recruitment and selection of the CBPSA small grants competition and organizes the in-person and virtual workshop to build U.S. institutional capacity to diversify or expand their study abroad programming.

She also manages organizational outreach for U.S. higher education across projects such as the Global UGRAD Program, which brings future leaders to the U.S. to experience the U.S. educational system, share their culture, and explore U.S. culture and values. Fisher Bruey works intra-organizationally to represent World Learning and publicize internationalization opportunities for higher education institutions at conferences nationally.

She develops online course content and leads the design and implementation of annual conferences that bring together as many as 150 students to explore cross-cultural learning, civic engagement, and leadership. Fluent in Spanish, Fisher Bruey’s primary regional expertise focuses on Latin America and the Middle East.

She holds a bachelor's degree in Spanish and communications from John Carroll University and a master’s degree in international education from the George Washington University.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

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