Advisory Board Member Profile

Amit Desai
Continental Disc Corporation
Sr. Director - Global Business Transformation
Areas of Expertise
Introduction to Customer Experience; CX a Strategy for Success;Improve CX with Data; Customer Relationship Building; The CX Culture; Navigating Politics Of Change
Amit Desai is an Executive Leadership Team member at Continental Disc Corporation with over 25 years of experience in supply chain management, strategic sourcing, international business development, international operations management, and Lean Six Sigma.

Through strategic planning and execution of complex global projects such as setting up of a global manufacturing facility and due diligence of global acquisition targets, Amit contributes significantly to the top and bottom-line growth and enhances shareholder value for the business.

Amit has an ASQ-certified Lean Six Sigma Black Belt with a MS in Mechanical Engineering from Purdue University and an MBA from the University of Kansas. He is currently leading a multi-million dollar global technology and business strategy project.
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The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.