Advisory Board Member Profile
Albert Shoemaker
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TPA
Chief Administrative Officer |
Areas of Expertise
Introduction to Customer Experience
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Albert M. Shoemaker, Jr. has been the Chief Administrative Officer of The Travelers Protective Association of America (TPA) since June 2012. He is currently a member of the Board of Directors and serves on all committees in an ex-officio capacity. He serves as the State Secretary for the Arizona, Florida, Georgia, Kansas, Utah, Washington, and West Virginia divisions. He is a member of the Board of Trustees for the Homer T. Wilson Benevolent Fund. He serves on the Board of Trustees for the Scholarship Trust for the Hearing Impaired in an ex-officio capacity. Before he began his employment at TPA he worked for the Missouri Department of Insurance for almost a decade serving in various positions, including Insurance Financial Analyst Specialist, Financial Analyst II, Financial Examination Coordinator, Assistant to the Director of the Division of Financial Regulation, and Assistant to the Director of the Division of Consumer Affairs. In 2018, he achieved the credentials of Certified Nonprofit Executive (CNE), Certified Development Executive (CDE), and Certified Nonprofit Consultant (CNC) from the National Association of Nonprofit Organizations & Executives. In 2019, he became a certified Child Passenger Safety Technician.
In 2004 Missouri Governor Bob Holden appointed the Missouri Commission on Patient Safety urging all Missouri healthcare organizations to adopt patient safety protocols or minimum standards where Mr. Shoemaker was recognized for his administrative support while working for the Missouri Department of Insurance. He is active in the local community where he volunteers his time and he helped coordinate the first ever “Hear to Win” 5k Walk/Run in St. Charles that raised more than $4,000.00. He graduated Summa Cum Laude from William Woods University with a 4.0 GPA where he received a Bachelor’s Degree in Management and graduated from Columbia College with a 4.0 GPA where he received an Associate in Science Degree in Business Administration.
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